Kelty Returns & Exchanges

We want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a tent or a backpack, we are committed to helping you find the right fit for your next adventure.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and print the prepaid shipping label provided by our system.

• 3.
  Pack Your Gear

  Securely pack the unused items in the original box, ensuring all tags and accessories are included.

• 4.
  Ship and Refund

  Drop the package at any authorized carrier location; your refund will be processed within 7-10 business days of receipt.